Prescription and referral requests are not taken over the phone. If you need a prescription or a referral written you will need to book an appoinment to see a doctor. In special circumstances a doctor may write a prescription without a consultation, but there is a $10 fee payable.
Your history can only be released with your written consent. You will need to fill in the appropriate forms at the clinic which is requesting your information. We do not release medical histories without the signed consent of the patient or parent/guardian.
Our computer software enables us to send all claims to Medicare electronically. We strongly recommend that you register your banking details with Medicare which enables them to send your rebate directly to your account within just a few days. No need to wait weeks to receive a cheque.